FAQ is designed to assist users in swiftly resolving issues encountered during software installation, device usage, and testing processes. They ensure adherence to correct procedures, thus providing the most accurate measurement results possible.
Incomplete channel display on BTS client interface
Latest updated: Mar 25, 2024
The reason for incomplete display of the number of main channels, no channel display or offline channel display may be that the channels have not reset the mapping. You need to reset the mapping when you connect a new device or replace a device with an inconsistent channel count. Or verify the number of valid channels in the calibration software, whether it is consistent with the actual equipment, modify and restart, and then reset the mapping.
Auxiliary channel number display is incomplete or no display, you can check the display icon in the lower right corner of the BTS interface to confirm whether it is hidden or not.