FAQ is designed to assist users in swiftly resolving issues encountered during software installation, device usage, and testing processes. They ensure adherence to correct procedures, thus providing the most accurate measurement results possible.
Client registration API function and restart the client；
Use the API test tool to test whether the API function is enabled or not；
TCP communication methods；
Addressing common problems.
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The device display shows an exclamation mark accompanied by an alarm sound, indicating a door malfunction.
Experiencing a door closure issue with your WHW-25L-16CH Mini All-in-One Testing System? Follow this guide to realign the latch and ensure a tight door seal. Ensure the unit is powered off before starting the adjustment process.
The laboratory experienced an unexpected power outage, resulting in the equipment being unable to start.
1. Delete Historical Data; 2. Set up automatic deletion.
Q: Is condition simulation testing and pulse testing supported after channel parallel connection?
Phenomenon description: A single device experiences the "long-time sampling data error" prompt on only specific channels, leading to channel protection. How to diagnose the cause of the issue?
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